PRIVACY NOTICE
Personal information collected on this site is used only to process your order and track our customer preferences. You can be reassured we take every step to keep your personal information protected.
To ensure the highest quality of customer satisfaction, please read the following before purchasing items from our website.
RETURNS
Due to the very nature of the natural personal care products we sell, we cannot accept returns. Please read the ingredient listing carefully beforehand to assure it is suitable for you. If you have any questions, please contact us before purchasing the item. If you are unhappy for any reason with a product, please let us know. We will send a replacement of your choice and do what we can to make it right.
SHIPPING
Our shipping is done through the United States Postal Service Priority Mail or UPS in the continental United States. Orders are normally turned around in 1-2 business days. If the package arrives with damaged items, please let us know immediately so that we can take the necessary actions and send out the product(s) replacement to you.
WHOLESALE ORDERS
Please call for more information: (505) 268-SOAP(7627). We will also need your resale license information on file in order to allow you to purchase wholesale without being charged sales tax. If you reside in a state that does not require businesses to have a Tax ID Number, please provide a statement of this. You can e-mail or mail this to us. Click here for our contact information.
DISCLAIMER
As with all new products that you are going to begin using on your skin, always try a small area first to see if any allergic reactions or breakouts occur. If you have any problems, discontinue use immediately. While our products are natural and offer many health-related benefits, please do not use any of the products as a "cure-all" nor are they intended to replace the recommendations of your healthcare practitioner. Soap & Spa Essentials is not responsible for any adverse reactions. Our products are for external use only and to be used with total discretion and sole responsibility.